Skip to main content
Closed

Add profile picture / avatar to Freshservice API

Related products:Freshservice
  • Sep 11, 2023 3:26 PM UTC
  • 0 replies
  • 36 views

Can you please ask internally to add this to the freshservice api ASAP ….

 

In Freshdesk this is possible :

https://support.freshdesk.com/en/support/solutions/articles/216553-create-and-update-contacts-with-custom-fields-using-apis-

https://stackoverflow.com/questions/60225717/update-contact-image-freshdesk-api-with-powershell

 

In Freshservice this is NOT in there :

Not in users (Requesters) , and not in users (Agents)

 

We have the picture stored in AD (thumbnailPhoto) & Azure AD. It should be possible to sync or upload the same picture to the requester profile.