Skip to main content
New Idea

Add reCAPTCHA option to Web Forms

Related products:Freshsales
  • May 30, 2023
  • 3 replies
  • 101 views

jdarocha
Apprentice
Forum|alt.badge.img+2

On our website, we have several classic web forms that were created through Freshsales. These web forms serve to gather contact information from users interested in our products. The issue that we are currently facing is too many spam contacts. Without a built-in way to filter out spam, it will soon become difficult to manage.

My suggestion is for a reCAPTCHA option to be added to the classic web forms to limit spam contacts. This option already exists in Freshdesk and would be a great addition to Freshsales. Thanks!

3 replies

Kamakshi
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • May 31, 2023

Hey @jdarocha 

 

Thank you for sharing your idea with us! We truly appreciate hearing different perspectives and suggestions, as they help us enhance our features. We will keep you posted on the progress once it is reviewed by our product team. 🚀


KieranSaunders
Community Debut
  • Community Debut
  • October 23, 2023

+1


Gavin M
Community Debut
  • Community Debut
  • October 27, 2023

Have to admit, I’m really shocked there isn’t any reCAPTCHA on the webforms. 

We have had two live for about 4 weeks to capture leads and today I started to receive spam sign ups. I’m now looks to see what solution we have to stop this from happening and surprised there isn’t anything in the forms to stop this.

Not happy about this, and am now looking for alternative systems we can use. Maybe Freshworks just isn’t what we thought it was.