I want to use a Scenario to mark a ticket as resolved etc, and I can do everything that I need to EXCEPT add a Resolution Note. This is not an available action when I set up the Scenario.
Is this something which can be added fairly quickly please?
I want to use a Scenario to mark a ticket as resolved etc, and I can do everything that I need to EXCEPT add a Resolution Note. This is not an available action when I set up the Scenario.
Is this something which can be added fairly quickly please?
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