Good day,
We close a ticket when there is no action for us - no quoting needed for the client.
And we use resolved once we have completed the booking. However the top navigation bar on the ticket view page and within the ticket only has the option to CLOSE and not RESOLVE.
Please can we add the RESOLVED button as well.
This is a screen shot of the ticket view when you click on the left hand side of the ticket.
This is a screenshot of the bar within the ticket.
Thanks
Charlene
