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Add support for Gravatar

Related products:Freshdesk
  • Dec 6, 2011 8:12 AM UTC
  • 15 replies
  • 53 views
Contributor

You should add gravatar support automatically, so that it pulls in the images based on the email address.

15 replies

Community Debut
  • kai
  • Community Debut
  • Oct 21, 2012 1:30 AM UTC
This should be relatively easy to implement... and would prevent the need for people to upload their own avatars.
Contributor

Planned? Implement it please :-D

Contributor
  • carlt
  • Contributor
  • May 12, 2015 5:31 AM UTC

Was just about to feature request this. Is this going to happen?


would really help my team get to know who the customers are, male vs female etc.. rather than just a name and email address

Contributor
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  • jsuffet
  • Contributor
  • Jul 9, 2015 9:18 PM UTC

Is this going going to happen...

Contributor
  • carlt
  • Contributor
  • Oct 10, 2015 2:12 AM UTC

Any update on this?

Community Debut
  • aziez
  • Community Debut
  • Jan 4, 2016 8:58 AM UTC
What is the hold up? Why is this not implemented yet?
Is there a problem? Do you have another party which you are working with (politics)?
3(!) years ago it was planned? For when did you plan this 3 years ago, for over 4 years?

 

Community Debut
  • bbaca
  • Community Debut
  • Oct 6, 2016 1:21 PM UTC

Adding support for this feature. Gravatar is a standard on other helpdesk platforms and other platforms like Wordpress.

Community Debut
  • erinik28
  • Community Debut
  • Oct 11, 2016 4:10 PM UTC

Any updates?

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  • jnelson
  • Community Debut
  • Jun 10, 2017 3:21 AM UTC

+1

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  • aki
  • Community Debut
  • Jun 12, 2017 11:51 AM UTC

Adding a Gravatar into the mix is a great idea! As of now, we rely on Tenfold's social profile integration feature to populate the customer's profile photo. Here's video about it on Youtube: https://www.youtube.com/watch?v=Hf4zrO7lrEQ

Contributor

This needs to be implemented soon. This would cut the need to manually upload a picture.

Community Debut
  • justin_15431
  • Community Debut
  • Jun 8, 2018 12:35 AM UTC

+1

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  • stefan_18664
  • Community Debut
  • Mar 23, 2019 5:37 PM UTC
Hi. Is it possible to display an avatar of an agent below of a solution post? There is a circle with the initial of my firstname but i don‘t know where to change the avatar. I have uploaded an avatar of mine wherever I could. Thank you for any help :)
Contributor
Forum|alt.badge.img+5

 I guess I'll add my +1 to it this year :-)

Community Debut

Hello all,


Sincere apologies for the delay in replying to this thread.


This is indeed a thoughtful suggestion. I am happy to take this to our product managers and we will explore the possibilities of this feature being picked up in the future. You can follow this space for any updates on the new features/enhancements from us.


Cheers!

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