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New Idea

Add tasks to Change templates

Related products:Freshservice
  • December 5, 2023
  • 1 reply
  • 24 views

mbackwater42
Top Contributor ⭐
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I was creating some Change templates for monthly maintenance that involves changes (like updating Freshservice Workflows, for one). It would be really nice to be able to build and assign the tasks from the template rather than having to build them each and every month. If there is a way to do this I can’t seem to find it. Thanks!

1 reply

  • Community Debut
  • June 16, 2026

I’ve heard that it’s possible through workflows, but haven’t seeing it in action.