Hi!
Ticket summary is a great feature that we use in our helpdesk.
It is perfect to summarize what has happened previously or what needs to be done next.
However it is not visible when using the Freshdesk mobile app.
Please add this feature to the mobile app.
Thank you.
Gabor
Thanks for this idea Gabor!
We do not have it in our roadmap as of now, but would love to build it soon.
We will get back to you once we have an update :)
+8
Thanks for this idea Gabor!
We do not have it in our roadmap as of now, but would love to build it soon.
We will get back to you once we have an update :)
+1We have been wanting this feature since we moved to Freshdesk 3 years ago
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