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Add "Tickets I'm Watching" to custom view.

Related products:Freshdesk
  • Oct 3, 2013 1:15 PM UTC
  • 1 reply
  • 33 views

I have a custom view to show me anything that is assigned to me and anything that's unassigned.  I'd also like to be able to add tickets that I'm "watching" to this view, as it's much easier to keep track of them, rather than switching views back and forth. 

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  • Contributor
  • Mar 26, 2014 1:04 PM UTC

Any thoughts on this one?  We use it often, and want watched tickets to appear in the same view as assigned tickets.