Add Watcher to ticket from API or SDK in FreshService?

​@mbutler - Any guidance here?

I cannot either - it would be a good request

Yes we need this one too. Currently it’s only possible in workflow automator, but not via Freshservice HTTP API.

The way they do it in the actual system is just a POST internal api call, seems like they could perhaps expose that to the external API

Example PowerShell

$watchJson = @{
"user_id" = 12345678910
} | ConvertTo-Json -Depth 5

Invoke-RestMethod -uri "https://company.co.uk/api/_/tickets/201021/watch" -Method Post -ContentType "application/json" -Headers $header -Body $watchJson