We use google apps at our company so it is great that users have the option to log in to freshservice with their existing google accounts. However, many users here have at least 1 or 2 additional email aliases tied to their account. The issue is that if an existing requester replies to a ticket with their send as alias email, it creates a new requester since it does not know of their already existing account.
Is there a way to add additional email addresses to a requesters account so the system can associate it to the same user?
