Adding menu tab

ETA?

For those of us using Freshdesk for servicing ecommerce clients (goods and services) rather then SAAS clients:

Some limited custom pages (with tabs) that can be filled with static html would be perfect for adding:

- a contact page (phone, opening hours, pickup address,...)

- a simple order form or clientside cart

Since Freshdesk serves as a central point for pre and post sale support, it makes sense to spinoff this kind of orphaned content from the main site to Freshdesk too. Clients will be reassured of our service when they get introduced to Freshdesk early on, just by checking their cart or our postal address, and discover all they need to interact with us resides in one clear portal.

(Imagine the potential: consumers use their Freshdesk app (standalone mobihelp) to interact with all the webshop they buy from...)

The forms could be posted to Freshdesk inbox (ideally), or to our own server.

Since there there are no accessible templates (like tumblr has for example) and to keep things as simple as possible I suggest we could just fill out:

- HTML

- title css and js in the head

So just html snippets (I believe Desk offers this feature too)

I second this.

Me too. 

Hi Guys

This feature is very much available in the Estate plan

You may use the Portal Customization feature to acheive this

thanks
Vijay