Hi,
It would be most beneficial to amend the company information form to add more fields, for example I have 50 customers, each one is given a specific version of software. It would be great to add who the main contact is for the company, IT contacts for that company and what software and version they are using. Is this something that can be done already or planned for the future.
Many thanks for the great product, I am enjoying it at the moment.
Regards
Katy
Closed for Voting
Adding More Fields to Company Information
We are also looking for this feature... custom fields similar to how you can add fields to tickets. Would also be nice to have this for contacts also.
https://support.zendesk.com/entries/24888221-Announcing-user-and-organization-custom-fields
We need this on freshdesk!!
This would be a really beneficial feature. Freshdesk, can you provide an update or possible ETA on this.
It has been over 2 years since this feature has been requested and we still have not heard anything back? Come on already, let us know if this can be implemented or not!
+12Sorry that we've left this thread hanging dormant for a while. We've been never so active on the forums and we're trying to improve our presence here .
We had this feature implemented a while back. Here's a quick read on the feature and how it can be setup in your helpdesk :
https://support.freshdesk.com/support/solutions/articles/203410-customizing-customer-fields
Cheers!
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