I would like to be able to select approval requests, grants and denials as events in observer rules.
Closed
Additional Observer Event
Hi Mark,
If you're talking about setting service request approvals and denials as events in Observer rules, the automation is already available. You can set any change in approval as an event in the Observer rules.
The same automation is available for change requests as well. Hope this helps.
Regards,
Jyotsna
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