Since the last update, I can't login to my admin page with SSO. It says not authorized....
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Admin can't login
+7- Community Manager
Hello Matt,
We apologize for the bad experience that you are facing. A few other customers have faced similar login issues with SSO, and we're working on resolving it. Until then, please try logging in using your respective username and password.
+7- Community Manager
Hello Matt,
We've rolled out a fix for this issue.
Could you please try logging using Google SSO and see if you are able to login now?
Hi, i had to make a reset of my password and its ok now.
But when i connect to the admin, i cant get access to admin dashboard ? and it seems that i m a simple user and no more a admin profile
See picture
Hi, Laurent.
I believe you were added as the Organization Admin of your Freshworks instance as per your request on the support ticket you have raised with us. Please do write to support@freshdesk.com in case you need any further assistance regarding this.
Cheers!
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