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New Idea

Administrator Need the Ability to Change Agent Passwords

Related products:Freshdesk
  • January 13, 2022
  • 0 replies
  • 7 views

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I am occasionally met with the frustration of Agent’s forgetting their passwords, whether to the password manager or their accounts. Some of my agents are overseas, in different time zones. Some of my agents are technologically inept and this makes it difficult to change their password.

 

I’m suggesting giving the ability to change/set the password for Agents as an administrator.