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Advance Reporting / Custom Reports - Like Freshservice Reports

Related products:Freshdesk
  • October 4, 2018
  • 2 replies
  • 28 views
R
Contributor

Hi,

My company use both Freshdesk and Freshservice in different departments and for us freshdesk have a big lack of reports but it could be solved if freshdesk had the same freshservice reports capabilities.

2 replies

aravind.sundararajan
Skilled Expert
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Hello Rodrigo,


Would you be able to give more pointers on the report and the metrics that you're trying to track? It will be really helpful if you could :)


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
suprabha.somanathan
Community Debut

Rodrigo,


The new Analytics in Freshdesk should help you set up a custom report that you have been looking for.

Cheers!

Suprabha, Freshdesk Community
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