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Agent Collision

Related products:Freshservice
  • Aug 15, 2014 7:57 PM UTC
  • 6 replies
  • 43 views
Contributor

I thought I had asked this before but obviously didn't.


One of the features that has not made the move from "Desk" to "Service" is Agent Collision.


Any timeline for that?  I've got 30 hands all mucking about at the same time.

6 replies

Contributor

Work has already started on this, Chris. But I am afraid I am not in a position to provide an ETA on that right now. I will keep you posted on this. 

Community Debut
  • gdespres
  • Community Debut
  • Dec 11, 2014 12:07 AM UTC

Any update on the ETA?

Contributor
  • dave_12427
  • Contributor
  • Dec 12, 2014 11:02 PM UTC

Bump.


It's listed in the features with regard to pricing, so I'd hope that the company wouldn't list a not-yet-released feature on this front.



Community Debut
  • gdespres
  • Community Debut
  • Dec 15, 2014 11:19 AM UTC

@Dave/p>


Where did you find these?


I believe that it is available in freshdesk but not in freshservice

Contributor

Sorry for the delay in replying folks. Agent Collision was rolled out earlier for the Estate Plan for Freshservice.


Thanks.

Contributor
  • cfrank
  • Author
  • Contributor
  • Dec 15, 2014 1:43 PM UTC

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