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Agent Group / Workspace - Signature Block

Related products:Freshservice
  • Aug 14, 2025 3:32 AM UTC
  • 2 replies
  • 72 views

You should be able to create and insert an Agent Group or Workspace generic signature block into the email templates that are stored elsewhere and able to be inserted as a placeholder. That way you do not have to go into each email template and update the signature block anytime anything changes.

2 replies

ralphraffa0
Community Debut
  • Community Debut
  • Nov 4, 2025 6:25 AM UTC

Where is the question? I could not find any link. 


  • Author
  • Nov 4, 2025 9:10 PM UTC

What do you mean?