Skip to main content
New Idea

Agent Portal Customisable Appearance

Related products:Freshservice
  • December 4, 2024
  • 0 replies
  • 62 views

Forum|alt.badge.img+11

Hi all,

I think we should be able to publish our own ‘Themes’ under Appearance:

 

This could perhaps be integrated as an enhancement within the Agent Portal Branding area:

Perhaps the feature could allow the Administrator to use the Light or Dark Theme as the basis for their new Theme.

I believe it would also be beneficial if you could set various Themes as the default on a per-Workspace basis as well.

I don’t think the customisation options available per Theme necessarily needs to be vast; perhaps we could start small and provide the following initially:

  • Logo
  • Menu Colour
  • Background Colour

By no means an urgent improvement but one for the future certanly.

What does everyone else think?