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Agent portal dark theme

Related products:Freshdesk
  • Oct 10, 2018 9:08 PM UTC
  • 9 replies
  • 236 views

The default theme is far too bright. There needs to be more customization on colors for the agent portal. The support portal has many options for colors. Add those same buttons to the agent portal customization menu.

9 replies

  • Author
  • Apprentice
  • Oct 11, 2018 2:12 PM UTC

Wow hey good idea. I think that a dark theme would be sweet. It's much less straining on my eyes on pages that have it.


  • Author
  • Apprentice
  • Oct 11, 2018 2:18 PM UTC

Man that stinks that they don't have any plans to add functions that exist for one portal to the other portal.

nodarktheme2_36057.pngnodarktheme1_36057.png

  • Community Debut
  • Oct 16, 2018 12:02 PM UTC

Agree on this, I have had many complaints from my agents since the new Mint interface has been deployed...


Agree wholeheartedly, the new Mint UI is not a pleasure to work with to say the least and while customization was an option in the old UI, that is no longer the case in Mint, either. :/


  • Community Debut
  • Oct 18, 2018 7:20 AM UTC

 Agreed! This would be a nice feature to have, especially with the new Mint interface everything is really bright.


The ability to customise the look would be very helpful in bringing people over to Mint. If some bits look familiar then agents can adjust to the rest of it as well.


aravind.sundararajan
Skilled Expert
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rashmi.nag
Skilled Expert
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  • Skilled Expert
  • Jul 18, 2022 9:12 AM UTC
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

rashmi.nag
Skilled Expert
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  • Skilled Expert
  • Jul 18, 2022 9:13 AM UTC
The following idea has been merged into this idea:

All the votes have been transferred into this idea.