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Agent Roles / Admin Roles - Default for all

Related products:Freshservice
  • Feb 26, 2026 11:08 PM UTC
  • 0 replies
  • 23 views

It would be nice if when setting up Roles, you were able to make some Agent / Admin roles default. So that when you made someone an Agent, those roles automatically applied and were just added straight away.

 

That way you can say that no matter what they get this type of access.