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Agent signature in tickets

Related products:Freshdesk
  • July 21, 2020
  • 1 reply
  • 28 views
E
Apprentice

How do you add an agent signature in ticket replies without having to type your name with each reply?

1 reply

hemanth.ramya
Community Manager
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  • hemanth.ramyaCommunity Manager
  • Community Manager
  • August 3, 2020

Hello!


You would be able to add agent signature under Profile settings post clicking the profile icon in your helpdesk. Similarly, you can add signatures for other agents as well under Admin > Agents > Edit and then set a specific signature. Refer to this article to get detailed insights on the same.


Cheers! :)

Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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