How do you add an agent signature in ticket replies without having to type your name with each reply?
Closed
Agent signature in tickets
+9Hello!
You would be able to add agent signature under Profile settings post clicking the profile icon in your helpdesk. Similarly, you can add signatures for other agents as well under Admin > Agents > Edit and then set a specific signature. Refer to this article to get detailed insights on the same.
Cheers! :)
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.