Agents who have permissions to add notes on tickets should be able to delete their own notes without needing additional admin permissions.
New Idea
Agents should be able to delete their own Notes (without admin permissions)
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.