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Alerts - Additional auth types or conditions when creating webhook monitors

Related products:Freshservice
  • December 13, 2022
  • 4 replies
  • 76 views

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Currently we manage quite a few Cradlepoint devices for our customers. The management interface for Cradlepoint allows webhooks, but the only authentication type allowed has a character limit of 64 characters.

The ability to change the character amount or authentication type, among others, when creating the webhook would help with vendors that have these requirements.

4 replies

vidhisharma
Community Debut
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  • Community Debut
  • March 6, 2023

Hey @LukeAC 

If you are still blocked on this, let us know and we can work with the team to generate a shorter key for you.
 


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  • Author
  • Contributor
  • March 8, 2023

Hey @LukeAC 

If you are still blocked on this, let us know and we can work with the team to generate a shorter key for you.
 

If you could!


vidhisharma
Community Debut
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  • Community Debut
  • March 9, 2023

@LukeAC can you create a support ticket on support@freshservice.com? Pleas include the account details and the integration details. I’ll work with my team to provide a solution as soon as possible.


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  • Author
  • Contributor
  • March 10, 2023

@LukeAC can you create a support ticket on support@freshservice.com? Pleas include the account details and the integration details. I’ll work with my team to provide a solution as soon as possible.

@vidhisharma Thanks, I’ve logged ticket #13677070