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Allow a dashboard view with tickets I've commented on

Related products:Freshdesk
  • Feb 17, 2015 5:06 PM UTC
  • 1 reply
  • 13 views

 In the dashboard I would like to be able to see all the tickets I've commented on without having to take ownership of them.



1 reply

  • Contributor
  • Feb 18, 2015 5:59 AM UTC

You can add yourself as a watcher in tickets you are interested in following but don't want to own. This is the star icon in the screenshot below. You will be informed of all updates on the tickets.