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Future Consideration

Allow API Call to have a Content Type that is not JSON

Related products:Freshservice
  • May 18, 2023 8:52 PM UTC
  • 4 replies
  • 91 views
Active Contributor
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Allowing Content-Type application/x-www-form-urlencoded or other content types would allow for many more API calls. Specifically, to get a token for Microsoft Graph API. Then those calls can be used in automations. 

4 replies

Daniel Söderlund
Top Contributor ⭐
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​@Medic1334 ​@eeha0120 we need some more love on this one. 

Synerity | Your Nordic Freshworks Partner | Seamless Support & Solutions | www.synerity.eu
    Daniel Söderlund
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    ​@Roxwell and ​@mbutler 

     

    I have to use cases that I need to send in XML to a third party vendor and I need to use Azure to convert JSON to XML. 

     

    Synerity | Your Nordic Freshworks Partner | Seamless Support & Solutions | www.synerity.eu
      mbutler
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      • mbutlerTop Contributor ⭐
      • Top Contributor ⭐
      • Apr 3, 2025 3:23 PM UTC

      You have my vote. All we use internally is XML - I’m going to need this soon enough!

        eeha0120
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        • eeha0120Top Contributor ⭐
        • Top Contributor ⭐
        • Apr 3, 2025 3:31 PM UTC

        Hi all.

        This is indeed a must! Voted!

        Thanks for this request team.

         

        Regards,

         

        Elvis Henriquez
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