I would like the freshfone calls to have the same switch (defaulted to off) that notes have and therefore making the recorded calls unavailable to the customer.
Closed
Allow Freshfone calls to be switched to not visable
+12Hi,
You can now set the visibility of the recordings to both users and agents or just agents . This setting is configurable for each number that you own in Freshdesk.
Cheers!
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