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New Idea

Allow More Visibility Control on Scenarios

Related products:Freshservice
  • May 11, 2026
  • 0 replies
  • 5 views

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It’d be nice to be able to hide certain ‘Scenarios’ from being executed unless the Ticket opened or selected matches a certain condition (i.e. Type). If this is not possible or feasible, then let us add a Condition on Scenarios that would prevent them from executing.