Hey basically it would be great to allow that as currently only to do that is via email to my agents which can be cumbersome, a quick Slack message would have more impact!
New Idea
Allow push to slack as action for time-triggered automations in FreshDesk
+2Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.