Skip to main content
New Idea

Allow the ability to create new tickets via email to be toggled off.

Related products:Freshservice
  • January 13, 2023
  • 0 replies
  • 30 views

Forum|alt.badge.img+6

Give a toggle so that we can stop new ticket emails but still allow replies via email. 

 

we want to push service catalog adoptions and do away with email ticket intake.