What are you trying to do?
Track User-Specific Access Levels and Permissions for Assigned Software
Freshservice should allow organizations to track the specific access level or role assigned to each user within a software application (e.g., Salesforce – Admin, Power BI – Viewer).
This would improve access visibility, simplify permission changes, and support security audits by providing a centralized record of who has access to what and at which permission level.
Product area: Freshservice
Impact: Blocks us
