Top o' the day,
If there isn't a way to do it, it would be really nice to be able to toggle whether or not "Request for someone else" checkbox is shown for Service Requests.
I am running in to a problem where people (even my teammates) are checking this and entering email addresses that don't match the users and they are getting an email to create a new account. This is causing confusion with the users. (Imagina that, eh?) No matter how many times I explain how the tickets should be created, it isn't helping. (I know, silly me for thinking people listen to me or read my emails)
I'm sorry if a way already exists to do this. If so, can someone point me in the direction?
Many thanks in advance,
Bill Danforth
