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Allow viewing of on-call calendars by non-group members

Related products:Freshservice
  • Dec 2, 2025 12:44 PM UTC
  • 2 replies
  • 72 views

AbominableSnowmin
Contributor
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On an IT team, it is often helpful for members of the team to have the ability to see on-call calendars even for groups they are not a member of.  Suggest adding a permission which will allow viewing of all (or some, if possible) on-call calendars even if not a member of the assigned group.

2 replies

  • Community Debut
  • Dec 3, 2025 11:48 PM UTC

We created a admin role with just view on-call across the workspace.  Granted this role to agents that need to see on-call


AbominableSnowmin
Contributor
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We created a admin role with just view on-call across the workspace.  Granted this role to agents that need to see on-call

✅Perfect - this solved it for me.  I did not realize there was an Admin role available for this!