Hi everyone,
We have been getting more questions/requests from our users about using emojis and special characters (mainly those “black dot” bullet points when they want to provide a list) for several fields we have in Major Incident tickets and Service Request tickets.
Anyway, not a priority at this point but I did notice that we get more questions on it so decided to post here to suggest this or to hear if it’s a possibility just in case.
Thank you!

