Skip to main content
New Idea

Alphabetize Company List on tickets to speed up Company selection when creating a ticket

Related products:Freshdesk
  • June 28, 2022
  • 0 replies
  • 11 views

JKBrothers
Apprentice
Forum|alt.badge.img

When creating a new ticket in general, or creating a new ticket from contact, the selection of Companies can take a while to browse through until the correct company is found (some have a list of more than 30 to select from).  Can the companies drop down list be alphabetized please, but leave the primary company at the top?