For the reports it we would like to see how many tickets were created after business hours. So a filter by created time.
For example I can create a widget to show me tickets opened on Saturday or Sunday, but I also want to look at tickets created after 5PM - 8AM.
It would be kind of neat to see a time of day report. To see when tickets are created. Looking to see are most tickets create right at 8AM or noon or a specific time to staff appropriately.
