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In progress : Included in Product Roadmap

Analytics - New Idea Include custom fields in custom metric or attribute

Related products:Freshservice
  • February 19, 2025
  • 3 replies
  • 66 views

Daniel Söderlund
Top Contributor ⭐
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Hello, 

I like to create a metric or attribute  using custom fields. 

Example 
You like know the time between create date and when a custom date field. 

3 replies

  • Community Debut
  • June 10, 2025

This would be extremely beneficial for us - a lot of the use cases for custom attributes and metrics involve custom fields. At the moment, we have to pull data in to Power BI and perform calculations in there. 


Amrit Mishra
Community Manager
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  • Community Manager
  • December 19, 2025
New IdeaIn progress : Included in Product Roadmap

Amrit Mishra
Community Manager
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  • Community Manager
  • December 19, 2025

@Daniel Söderlund this is currently under development and will be available soon in an upcoming release.