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AND/OR expressions for Ticket Views

Related products:Freshservice
  • April 1, 2019
  • 0 replies
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jake.carden
Contributor
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What I'd really like to see is AND/OR expressions for the ticket filters, much like they've added to analytics now. For example I'd like to see:


((Tickets assigned to me) AND (My Group)) OR ((Tickets Assigned to None) AND (My Group) OR ((Tickets Assigned to Group A) AND (None))


Something like that. The simplified view is nice but limits what I can filter...