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New Idea

Announcements - Ability to copy and schedule recurring announcements

Related products:Freshservice
  • December 19, 2023
  • 2 replies
  • 32 views
Aby
Apprentice
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  • It would be a great idea to be able to reuse announcements. This would save lot of time in drafting a new announcement.

 

  • Additionally, it would be wonderful recurring regular announcements can be scheduled as recurring. E.g. Monthly system update notification sent few days before the fixed monthly announcement schedule.

    2 replies

    mbackwater42
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    • mbackwater42Top Contributor ⭐
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    • June 13, 2024

    Yes, absolutely! Editing Archived announcements kind of works, but recurring options (weekly, bi-weekly, monthly, quarterly) would be super-helpful!

    Fixer of all things IT and the world's okay-est Dungeon Master.
      mbackwater42
      Top Contributor ⭐
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      • mbackwater42Top Contributor ⭐
      • Top Contributor ⭐
      • May 14, 2025

      Yes, absolutely! Editing Archived announcements kind of works, but recurring options (weekly, bi-weekly, monthly, quarterly) would be super-helpful!

      We just came across another use-case scenario for this. We have a lot of users who never shut down or restart their laptops, and we want to send a regular reminder to everyone that rebooting at least once a month is best practice and in line w/ our IT use policy. Please add the option to schedule regular announcements.

      Fixer of all things IT and the world's okay-est Dungeon Master.
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