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Annual Option for Report Scheduling

Related products:Freshdesk
  • July 25, 2019
  • 1 reply
  • 14 views

We would like the option to schedule a monthly report for our customer that shows all their tickets to date for the year. 

1 reply

suprabha.somanathan
Community Debut

Brian, 


In Analytics, you could now apply the date range as 'In the last 1 year' as a report level filter and save the same report as a schedule such that it is sent out to the desired set of email addresses on a specific day, each month.


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Cheers!