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API activity 360 view report

Related products:Freshdesk
  • September 7, 2021
  • 3 replies
  • 139 views

dbaras
Active Contributor
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We are using the API over different servers and a nice feature to have is a dashboard that will let you monitor the API activity over the last hours when being able to filter the requests as per referer. This way we will be able to monitor the servers that generate more requests before reaching the maximum number of requests per minute/hour depending on how your API is set.

As an example I am sharing the Zendesk API were you have a limit of 700 requests per minute but it’s an incomplete version as they don’t tell you from where the requests are coming from.

We have now created our own counter on each server in order to monitor the activity and we plan to develop our own centralized dashboard if this feature is not implemented soon enough as our projects continue to grow fast.

3 replies

dbaras
Active Contributor
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  • Active Contributor
  • September 7, 2021

This can be extended later on with webhooks to can alert when a problem occur, detect hack attacks or any security issues, bugs, etc.


dbaras
Active Contributor
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  • Active Contributor
  • September 17, 2022

At least create a section and list the requests and add the possibility to filter them by from ip and time scale ( last hour, specific date and time )


alyssia.correa
Skilled Expert
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