API / Automation to create csat

It would be nice if adaptive messaging could be used to create a survey via webhook. The idea would be to create an email with the survey embedded in the email as an adaptive message. The registered message handler app would then call a webhook in which the body of the payload would contain the survey and the endpoint would cause the csat to be created against the ticket. I’ve done this in another ITSM platform and this method tripled the survey response rate. This was in a microsoft environment and was limited to tenant email domains. FS could not be responsible for the adaptive message handler of course, but just having an endpoint that could create the survey would be nice.