I see the "create a child ticket" API call which creates an entirely new ticket as a child of another ticket, but it would be great if there was an API call to associate a pre-existing ticket as a child with another (pre-existing as well) ticket.
We have a service request for Pre-Employee Offboarding (which lets IT know a little bit sooner than the offboarding is fully processed by HR) for the purpose of litigation holds on an account, and it would be nice if I could link this to the offboarding ticket via API once the offboarding request is created (via API from Workday)
