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API Data Exports with Custom Fields and All Available Data

Related products:Freshservice
  • March 30, 2020
  • 5 replies
  • 73 views

Team,

The API Data Export feature right now has a couple of major flaws:


1) Tasks API Export is published but it does not run even after it has been configured.


2) All API Data Exports do not allow for the addition of custom fields in templates


Can you add into your roadmap the capacity to add service item custom fields into API Data Exports?

In addition, can you allow paragraph type fields in API Data Exports as well as in Fresh Service Analytics module.










5 replies