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New Idea

API keys

Related products:Freshservice
  • April 25, 2023
  • 3 replies
  • 71 views

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To enable customers to better work with multiple integrations I would like to see that we could for example set up multiple API keys as admins instead one key per admin user. This would enable me to use one unique API key for each integration which increase the level of security. 

A workaround is to have unique admin accounts for each integration which drives licences which of course is no good.

An alternative solution is to be able to set up “Integration users” that doesn’t drive licenses and can not be used to log in to the portal etc.

3 replies

Daniel Söderlund
Top Contributor ⭐
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I read in a reply in a post there are some type of system wide API Key coming but it could been a misunderstanding from my part. 


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  • Skilled Expert
  • April 26, 2023

A system wide API key would be fantastic!


julia.a
Top Contributor ⭐
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  • Top Contributor ⭐
  • March 13, 2024

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