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Approver comments

Related products:Freshservice
  • Mar 8, 2023 11:11 AM UTC
  • 0 replies
  • 10 views

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Hey,

We want to have an options for the approvers to comment and to view the responds in a case BEFORE they approve or decline a request.

Since sometime they have questions before they decide to approve or decline the request.

 

Thanks in advance,

Liat.