Hello everyone,
I've seen a helpful feature in other (ITAM) systems that's missing in Freshservice.
Here's how it works: Once an asset is assigned to an employee, an automated email notification is sent to the employee's registered email address. This email includes all asset details, its condition, and a link for the employee to approve ownership. This approval information is then recorded on the asset's page, including the approval date.
This addition would greatly improve asset management and transparency in Freshservice.
