Skip to main content
Closed

Asset Column on Tickets List

Related products:Freshservice
  • Sep 11, 2025 11:04 AM UTC
  • 0 replies
  • 16 views

Captain_Rex
Apprentice
Forum|alt.badge.img+2

When viewing a full list of tickets (whether all or for a specific assignment group) it would be handy to see what asset has been assigned to a ticket. Currently I see now option to add a column for Associated Asset

 

Would assist with ticket triage and trend analysis. Also potentially a future Freddy AI to suggest an asset replacement if constantly reported on.