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Asset Management Requests

Related products:Freshservice
  • November 5, 2017
  • 5 replies
  • 42 views

I've just started using the Asset Management features and already I can tell a couple of things are missing...


1. We need the ability to have multiple activations for Software.  We're a VLK customer so the same software and license can be used on X number of devices depending on how many VLKs we've purchased.  This doesn't seem to be supported anywhere.  I have to manually add the Software asset multiple times each associated with only a single computer.

2. It would be great to be able to do bulk creation or a copy of an asset.  We don't exactly purchase by the hundreds or anything but we may purchase 5 PCs or 5 monitors at a time.  It would be great to be able enter the details of the PC once and copy it or tell it I have 5 of them and just change the asset ID for each one of them or something.


Is any of this on the roadmap for future versions?  Thanks!

5 replies